Real-time processing
Enabled scheduling of activity in real-time, significantly reducing processing errors
100% connectivity
Connected entire sales and operation processes through Digibee's platform
3 days
Just 3 days to finalize process and implementation for in-person sales
The Challenge
With over 30 years of history, a well-established publishing firm needed a more sophisticated ERP. They chose SAP – requiring an integration layer between financials and product listings on the web.
Digibee successfully implemented integrations for the company in the past – connecting the publishing house to sell products in any desired marketplace with under 20 pipelines. Happy with their integration results, they entrusted Digibee with the SAP project.
Central challenges included:
- Upgrade from a proprietary ERP to SAP
- Connectivity between SAP and the website products
- Managing errors for transactions as they surface
- Account for event sales in their earnings
The Objective
Primary goals included:
- Connectivity between SAP, the website, and product listings in various marketplaces
- Account for sales made at live events
The Plan
From SAP to the website: a pipeline was built in Digibee’s platform to integrate and ensure proper flows to other marketplaces. This pipeline accounted for product creation, product updates, quantity of stock, and price.
From the website to SAP: a pipeline was built to account for sales, clients, payment methods, and gift cards.
To mitigate and handle errors, Digibee scheduled reports to be sent every 10 minutes. Any problematic activity involving product creation, importing invoices, or breaks in payment processing are now all handled in real-time.
Another challenge was accounting for in-person sales. An art event spurred Digibee to finalize this process in just three days time – rendering accounts to include event sales within monthly earnings.
The Outcome
- Enabled retailer to sell their products on their own site, as well as unlimited marketplaces
- Connectivity between the website and new ERP
- Fast and scheduled continuous monitoring in Digibee’s enterprise iPaaS platform
- Operations automation
- Data synchronization between systems
“Digibee connected the entire operation with the digital world. Today, almost 100% of the business’ sales and operations go through us.”
Digibee Customer Success Manager
