(786) 292-3563 contact@digibee.com

Case Study

Santander  Bank

Digibee integrated a new solution that streamlined the cash-in-transit process, strengthened security, increased efficiency and reduced operation costs.

About

Goal

Challenge

Solution

Results

Company:
Santander Bank

Industry:
Banking and Finance

Headquarters:
Boston, MA

santander.com

ABOUT

Banco Santander Brasil is the fifth largest commercial bank in Brazil in terms of assets. With more than 9 million customers, it operates in all segments of financial markets, with a network of 3,696 branches and service centers and 18,312 ATMs, accounting for 50% of the total profit of the group.

CHALLENGE

Integrating a broad and complex logistics network to distribute paper currency. This network includes bank branches, ATMs, stores, bank main depots, central bank, security transportation companies and several other partners.

Operations were very slow and insecure relying on highly manual process encompassing hundreds of people, thousands of emails, and versioned spreadsheets.

Near real-time tracking and monitoring was impossible with the old, manual process.

GOAL

Integrate Santander operation with Cash-in-Transit Companies (CIT) considering the diversity of systems and different maturity of process.

The new solution should streamline the process, strengthen security, increase efficiency and reduce operation costs.

SOLUTION

Santander Bank is using Digibee HIP to integrate its transport requests and tracking near real time the status of the security transport operation all over the country.

RESULTS

Efficiency: Automate the process, eliminating several tools and reducing significantly the work-force involved.

Security: All messages are encrypted end to end.

Visibility: The new solution tracks the process including the intermediate steps in near real time. 

Simplicity: Digibee HIP solution solved the integration with different systems/protocols. For Santander, it is always the same message/format.

WHY DIGIBEE

Digibee has robust, secure, scalable and reliable platform that is required for critical business process at banks.

Digibee simplified the Santander solution by integrating different companies, systems, protocols into a unique type of message.

Digibee solution offers a 24 x 7 monitoring that automatically identifies any problem in the integration flow generating alerts in real time.

More Customer Success Case Studies

The Weir Group Case Study

The Weir Group Case Study

The Weir Group calls on Digibee to integrate a new global payroll solution (Workday) with the current local ERP (Proteus), a new MES system (42Q) with SAP and Ariba platform with SAP.

read more
Medallia Case Study

Medallia Case Study

Digibee quickly and securely integrated Medallia systems with the customer’s existing digital environment and reduced the risk of project failure and minimized customer churn.

read more

Contact Us

Call Us

(786) 292-3563

Get Started

Ready to learn more? Contact us and we’ll talk about future proofing your integration systems.

Office Locations

U.S.

Florida
1398 SW 160th Ave, suite 106
Sunrise, FL – 33326

Colorado
WeWork – The Hub
3601 Walnut Street
Denver, CO – 80205

Brazil
Alameda Vicente
Pinzon, 54,
9ª andar, Vila Olímpia
São Paulo – SP

Follow Us

© 2020 Digibee ®
All rights reserved
Private Policy

Share This