Is outdated technology holding back your digital transformation efforts? You’ve probably heard that integration solutions can help modernize legacy architecture, but which one is right for you, and how can you minimize integration costs and disruptions to your operations? In this post, we’ll explore reusable integration capsules and how Digibee uses them to make integration simple and efficient.
Many organizations are moving toward IT system integration as a way to modernize their enterprise, accelerate digital transformation, improve business processes and achieve better results from their digital transformation strategy.
The “Great resignation” is over, and with it some of the hiring challenges seen in the past years. Moving away from the pandemic lockdowns and into global economic unrest, what jobs continue to be hot in a cooling market?
If recessions are upon us, will we soon see the historical high unemployment seen in past recessions, and therefore a swift change in favor of employers who had previously struggled to source talent? Not quite. Forrester predicts that 80% of companies will pivot their innovation efforts to prioritize resilience, meaning that while some roles may now be less competitive, or even at risk, the roles that most closely align with the goals of resilience will stay as in-demand tech jobs in 2023.
Posted on January 23, 2023 by Chrissy Lamont - Uncategorized
A guide for retailers to stay competitive in today’s digital era through omnichannel integration to deliver seamless and personalized customer experiences.
Many retailers struggle to fully understand their customers’ experiences across various contact channels due to disconnected and numerous systems. This lack of integration prevents them from identifying and resolving issues quickly, leading to unresolved problems and ultimately losing customers to competitors who can provide a more positive and personalized experience.
This ebook offers guidance for retailers seeking to remain competitive and deliver seamless, personalized customer experiences through omnichannel integration.
Fully integrated commerce can either be a strategic advantage or a significant weakness for enterprises, depending on its implementation. With the increase in digital sales channels and growing technical debt, it is crucial for retailers to evaluate and refine their existing systems.
Fully integrated commerce solutions for retailers provides several crucial benefits:
Increased efficiency and cost-savings
Improved customer experiences and loyalty
Enhanced data collection and analysis
Increases in sales and revenue
Faster, streamlined delivery
Security assurance
The ebook also helps evaluate the next generation of digital retail by:
Identifying key integration challenges
Providing information to understand how an iPaaS solution modernizes and simplifies digital challenges for the retail industry
Demonstrating how an iPaaS provides end-to-end retail integrations that unify technologies and partners, while providing a holistic view of customer journeys
Digibee enables digital transformation for retailers
Providing case studies of successful digital transformations through Digibee’s iPaaS
Outlining the value of utilizing Digibee to speed up time to value, reduce complexity, and deliver customer success
Download now to learn how Digibee’s integration platform helps retailers quickly transform their integration architecture by enabling frictionless connectivity.
The cloud, combined with digital technologies, has reinvented how retailers connect with and serve their customers. Once the domain of megastores and e-commerce platforms with the budget and resources to support on-premises infrastructure, today the cloud is unlocking digital customer experiences for retailers of all shapes and sizes.
And merchants are loving it, able to create personalized and curated experiences across multiple channels while driving up conversion rates and average order value (AOV). But it wasn’t always like this.
>> Book a personalized demo with our team of experts and see how Digibee’s iPaaS will bring efficiency to your business.
Posted on January 18, 2023 by Cait Porte - Uncategorized
Discussion of the fears associated with moving from on premises to the cloud, as well as the technological advancements that make it easier than ever to do so.
If we’ve learned anything over the past few years, adapting quickly to change is essential to the survival of the business. The foundation upon which we build our critical IT infrastructure must be capable of moving quickly, efficiently, and securely for the company to survive.
The right integration solution can mean huge gains for your organization’s IT department. It’s not a secret – in fact, it’s the focus of most articles about the benefits of data integration: reduced costs, improved developer efficiency, and less reliance on increasingly hard-to-find IT specialists. But what about the rest of your business?
If your IT department is among the few that have no trouble with skills shortages or even with rising costs, you might think you don’t need an integration platform. Don’t fall into this trap. There are a variety of ways other departments can benefit from the adoption of an integration platform as well.
>> Book a personalized demo with our team of experts and see how Digibee’s iPaaS will bring efficiency to your business.
Faster Time to Market
Integrations take less time with an enterprise iPaaS solution than when developers have to create point-to-point connections manually. Reducing time spent on building integrations means systems are connected and data exchanged ahead of schedule. The result? Your team can accelerate digital transformation and reduce time to market on new products or services.
A reduced time to market means more time to generate revenue. And more revenue benefits your entire organization. Forrester analysts estimate $1.3 million in increased revenue over three years from the faster time to market with Digibee’s iPaaS.
An iPaaS also improves the reliability of system and application performance. Because Digibee’s low-code platform reduces the risk of human errors and includes built-in monitoring, disruptions are minimal, and identifying and addressing issues is quick and easy.
The price of downtime is continually increasing, and delays in accessing real-time data can negatively impact decision-making. The right iPaaS can help improve the reliability and security of your systems, regardless of size or scale.
When the Weir Group needed to integrate systems used by 11,500 employees across 50 countries, they turned to Digibee for a solution.
Digibee connected their business-critical systems with existing corporate ERP and SAP systems, optimizing data flow, implementing rigid security protocols, and adding proactive monitoring to minimize disruptions.
Enhanced Customer Experience
The “customer is always right” adage has never been more true than it is today. Consumers’ expectations of brands they do business with are on the rise, and enhancing the customer experience was the top priority (by a significant margin) in McKinsey’s 2022 State of Customer Care Report.
Your internal teams may have no choice about dealing with slow, inefficient business processes, but your customers won’t put up with an experience that falls short of expectations. Another business benefit of integration is that it can empower you to deliver the experiences your customers desire – with new technologies and maximized efficiency.
GJP Hotels & Resorts, a leading Brazilian hospitality chain, was facing increasing customer churn as guests voiced frustration over tedious, time-consuming check-in and check-out processes. The company partnered with Digibee to digitize workflows and integrate its Property Management System with self-serve technology. The results were almost immediate:
100% reduction in guest complaints
80% reduction in guest wait time
$300,000 saved in the first year
Everyone Benefits from Integration
It’s not all about IT. Stakeholders in departments at every level of your organization can realize the business benefits of integration. But open communication about integration priorities and goals is critical.
When we surveyed over 1,000 enterprise IT professionals in early 2022 for our State of Enterprise Integration Report, we observed a significant disconnect between different players when they were asked who owns enterprise integration. The C-suite, IT experts, product teams, and citizen developers can all benefit from the right integration solution – but only if they’re working in cooperation instead of competition.
Realize the Business Benefits of Data Integration
Whether your organization is looking for an iPaaS solution to help modernize legacy infrastructure, implement a digital transformation strategy, or just increase your operational efficiency, Digibee can help.
Our low-code iPaaS makes it easy for IT experts and citizen developers alike to build, deploy, and maintain integrations to support your business goals. And you don’t just get a service provider when you work with Digibee – you get a partner, by your side every step of the way and fully committed to your success.
IT teams are under increasing pressure to resolve burgeoning backlogs. Perceived by internal stakeholders as a critical business blocker, failure to execute on these initiatives impacts the future success of the business. With too many projects and not enough time or resources to make headway, a neglected backlog of work also impacts IT morale. No one likes a backlog.
Enterprise integration is a critical capability when it comes to reducing your backlog. The technology validates and transforms data traveling between systems, which in turn supports automation and other efficiencies essential in rapidly knocking items off the list.
But for businesses that rely on traditional integration solutions, IT backlogs continue to grow with no relief in sight–despite the high costs of the technology. These ROI challenges are compounded by the investment in resources (training and time) so your developers can manage the significant workload needed to implement and manage the technology.
>> Book a personalized demo with our team of experts and see how Digibee’s iPaaS will bring efficiency to your business.
IT Backlogs, it’s a Resourcing Problem
And herein lies the problem. After investing time and money in training some team members on the solution–or even worse, competing on the open market for new hires with the skills, it makes no sense to assign these expensive resources to the lower priority integrations that comprise your IT backlog.
However, Lines of Business (LoB) owners waiting on IT to deliver the missing link in their technology strategy (the link that will resolve a chronic and critical inefficiency), don’t consider their projects to be low priority. When push comes to shove, LoB stakeholders may even go rogue and build their own integrations using one-off tools that place the enterprise at risk. And so the pressure on IT continues to mount.
Yes, you may have extra hands, but only a subset of these hands are qualified to do the work.
This is where Digibee comes in.
Burning Your Backlog With Digibee
In a recent conversation with an American multinational consumer goods corporation, we uncovered yet another scenario where developers certified in a traditional integration platform had to dedicate all of their time to higher priority integrations, leaving the lower-priority IT backlog work untouched.
The company supports 20-30 integrations with their existing platform, with about 8 integration developers certified in the technology. Factoring in headcount, licensing, and subscriptions, freeing up resources to tackle the IT backlog simply wasn’t cost-effective.
Once we understood the challenge, Digibee’s place in the IT value chain became clear. Rather than divert expensive resources from higher priority projects, Digibee’s enterprise integration as a platform (iPaaS) technology could manage and deliver the less urgent (but important) integrations.
This makes sense for a variety of reasons:
Digibee is fast, reducing time to market by as much as 70% so you can start burning your IT backlog in weeks instead of months or years, allowing you to accelerate your digital transformation
Digibee is cost-effective, with a simple pricing model (fewer than five SKUs in total) aligned with your data flow and no additional charge for implementation services to architect+build+deliver your initial integrations, premium connectors, and enhanced monitoring. No certification or time-consuming training required, and no extra charges for support. What you see is what you get (and you get a lot).
Digibee is accessible to all developers. We enable all of your developers (not just the ones certified in a particular solution). Within 10 days, using our low-code integration platform, any of your developers can create and implement integrations.
With Digibee handling your IT backlog of work, the company doesn’t need to deprioritize its important business integrations. Instead, team members certified to perform the specialized work can do that work. Digibee will do the rest.
Next Steps
No longer limited by the traditional integration technology work model, you now have the time and resources you need to light a big fire under your backlog. But before you begin, here are three important steps to help optimize the success of your project:
Review your backlog
Some IT backlogs include projects that were added many months and even years ago. Do a detailed review and ensure the items on your IT backlog still matter. Get rid of the ones that are redundant or that offer no value. While you’re at it, do a stack ranking of all the items remaining on the list so your backlog project team focuses on the most important or high-value initiatives first, working their way down the list.
Leverage the cloud
Wherever possible, prioritize backlog projects that focus on moving legacy applications to the cloud. The speed and efficiency of cloud-based infrastructure will provide enduring value, helping to resolve chronic IT pain points today and in the future.
Assess your workforce
Once you’ve validated (and hopefully shortened) your backlog, identify the skills and knowledge needed to complete the projects. Digibee customers utilize less experienced personnel to manage a significant portion of the work. This model allows your senior developers to focus on the highest value activities while more junior staff handle the lion’s share of the work.
For a deep dive into all the benefits of choosing Digibee’s modern integration solution to support your IT backlog, including detailed comparisons between the traditional MuleSoft model and Digibee, read the white paper: 5 (+1) Reasons to Choose a Modern Integration Solution.
